THE INSIDE TIP

With John Tippins

With The Right Team And Some Delegation, You Can Achieve More

As a business owner you can’t help but want to have your hands on every facet of your business. Problem is, you’re only one person. Hiring the right team of employees to work under you is vital to the strength and longevity of your business. There’s an old saying I’m sure you’ve heard: “Your business is only as strong as your weakest employee.” A weak employee can hold up and entire office at times so even though you may hate to terminate employees, you need to face reality because business is business and you need to “cut the fat.”

Now, once you have established that your staff is read, willing and able to perform theirs tasks you need to find your “star” to manage the office. Any successful business must have good employees, but most successful businesses would be more successful if only the good employees were properly utilized. Your office manager should be someone who is reliable and always proactive in completing tasks. You don’t want someone who constantly needs to be told what to do. Instead, you need someone who knows how to keep busy looking for more work to complete or even improve. It is also crucial that you choose someone who is respected amongst the rest of your employees.

Next, (and this is the hard part) you need to trust your manager. Let go. This doesn’t mean you should just pass down tasks and look away with the expectation of it being completed perfectly to your desires. Instead, assign work through your manager that doesn’t have strict deadlines so there is room for error. Star slow, but as your manager is able to correctly assign tasks to others and complete the work correctly and efficiently, you can slowly start adding to his or her plate of tasks.

At the end of the day although you may feel compelled to oversee every facet of the business, you have to be able to trust your employees to complete work correctly and efficiently. A great business owner needs a great support system. In my business I find that the more time I have to spend inside the office working, the less money I make because let’s face it, in a city like Las Vegas all the “big money” is made while out socializing and networking with clients and customers.

John Tippins is the CEO of Northcap, owner, operator and listing brokerage for over 2,000 distinct high-rise and mid-rise units in Las Vegas including The Ogden, Juhl, Palms Place Condo Hotel & Spa.